Reference

Terms and Conditions for Your hazi bdt Account

These terms govern how your account works on hazi bdt — from opening your wallet to placing a bet and requesting a cashout. Access and eligibility depend on your local law and the region you are in, so read through before you start.

Account holder agreementbKash, Nagad, Rocket deposits coveredBangladesh-eligible regions onlySubject to local law
hazi bdt Terms and Conditions for Your hazi bdt Account
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Your account data is stored securely and used only to operate your account, process payments through bKash, Nagad, or Rocket, and meet any legal obligations that apply in your region. We do not sell your personal information to third parties. You can request a copy of the data we hold on you, ask us to correct inaccurate details, or close your account by contacting support — we will action those requests in line with applicable law. Session data and cookies help us keep your account secure and remember your preferences across devices.

Data Retention

We keep your account records for as long as your account is active and for the period required by applicable law after closure. You can request deletion where law permits.

Cookie Use

Cookies maintain your login session and track preferences like language and payment method. You can manage cookie settings through your browser at any time.

Account Security

We use encrypted connections and OTP verification on login and withdrawal requests to protect your account from unauthorised access.

Requesting Changes

To update your registered details or request a data summary, contact support through live chat or email with your account reference and the change you need.

TERMS CONTACT PATHS

Reach Us About These Terms

If a clause is unclear or you want to raise a concern about how these terms apply to your account, our support team handles policy questions directly. You can reach us through live chat inside your account dashboard, by email, or through the help centre linked in the footer. We aim to respond to policy queries within one business day.

Team online

Live Chat

Open your account dashboard and tap the chat icon — a support agent will pick up your terms or account query directly from there.

Email Support

Send your question to our support address listed in the help centre. Include your account reference so we can pull up your details quickly.

Help Centre

The help centre in the footer covers common terms questions — account eligibility, payment rules, and what happens when a dispute is raised.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice.

These terms apply to anyone who opens an account on hazi bdt. Access depends on your local law and eligible region — if online casino activity is restricted where you are, these terms do not authorise you to play.

We will notify you through your registered account before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

If a specific clause is unenforceable under the law in your jurisdiction, that clause does not apply to you. The remaining terms stay in force and govern your account as normal.

Contact support through live chat or email with your account reference and the details of the transaction. We review disputes against the payment records for bKash, Nagad, and Rocket transfers on file.

Send a closure request to support via live chat or email. We will process it and confirm once your account is closed and any pending balance is settled according to our withdrawal rules.

Our privacy policy sits alongside these terms and covers exactly what data we collect, how long we keep it, and how you can request access or deletion. Find it linked in the footer.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.