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How hazi bdt Handles Your Personal Information

Your account data stays with us — not shared, not sold. When you deposit via bKash, Nagad or Rocket, or browse our lobby from your phone, we collect only what we need to run your account and keep it secure.

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hazi bdt How hazi bdt Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, our support team handles privacy queries directly. You can reach us through live chat in the lobby, by email from your registered address, or through the in-app help section on your Android or iOS device. Privacy requests are handled separately from general account queries so they get to the right person without delay.

Team online

Live Chat

Open the chat widget inside your lobby account. Available through the platform during published support hours for account and privacy questions.

Email Support

Send your privacy request from your registered email address. Include your account username so we can locate your records quickly.

In-App Help

On Android or iOS, open Settings then Help to submit a data request directly. The form routes to our privacy team, not general support.

DATA HANDLING STANDARDS

How We Protect and Retain Your Information

Account security at hazi bdt runs on SSL encryption across all connections — whether you log in from Dhaka on a mobile browser or from a desktop. Passwords are hashed and never stored in plain text. Two-factor verification via OTP is available for your account and we recommend enabling it from your security settings. Data retention follows a clear schedule: active account data is held while your account remains open; if you close your account, personal data is purged within the period required by applicable regulations, except where we are required to retain transaction records for legal compliance.

SSL Encryption

Every connection between your device and our platform uses SSL encryption. This covers login, deposit flows via bKash and Nagad, and all account settings pages.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Retention Schedule

Active account data is held while your account is open. On closure, personal data is deleted within the regulatory period except where transaction records must be kept for compliance.

Your Access Rights

You can request a copy of your data, ask for corrections, or ask for deletion of records no longer needed. Submit requests via live chat or registered email.

Common Questions About Your Privacy at hazi bdt

Real questions about how your data is handled, answered plainly. If your question is not here, use the contact paths above to reach our privacy team directly.

We collect your name, email, phone number and device identifiers. When you add bKash, Nagad or Rocket as a payment method, we store the account reference needed to process your transactions.

Payment references are stored in encrypted form. We hold only what is needed for withdrawal verification and fraud checks — never full wallet credentials or PINs.

Yes. Send a data export request from your registered email address or through the in-app Help section on your phone. We will prepare your records and respond within the applicable timeframe.

Submit a deletion request via live chat or registered email. We will remove data that is no longer required, except where transaction records must be kept under applicable regulations.

We do not sell your data. We share information only with payment processors like bKash and Nagad to complete transactions, and with security services that help us detect fraud on your account.

Personal data is deleted within the period required by applicable regulations after account closure. Transaction records may be retained longer where required for legal or compliance purposes.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.